Support / FAQ
FAQ
How do the pieces fit?
Our cuts are boxy and oversized. For a regular fit, size down. Exact measurements are in the size chart on every product page.
How long does shipping take?
1–3 working days within Switzerland and Liechtenstein, 4–8 working days to the EU.
Which payment methods do you accept?
Credit card (Visa, Mastercard), Apple Pay, Google Pay and TWINT.
Can I return my order?
Yes, unworn and with tags within 14 days of receipt.
How do drops work?
The shop is locked before a drop. The password from the newsletter gets you in early – otherwise the shop opens automatically when the countdown ends.
Will a sold-out piece come back?
Sometimes. Sign up under “Notify me when available” on the product page.